Match day, explained properly
No filler and no keyword padding. Each of these exists because enough people asked the same thing during a live event that it was worth sitting down and writing it out.
Channels not loading? Change your server host
The most common problem and the quickest fix: swap the server address in your playlist link for one of your backup hosts. Video walkthrough, screenshots for every app, and your own backup servers listed on the page ready to copy.
Open the guide →Why your stream is behind the crowd, and what to do about it
Hearing the neighbours celebrate before you see the goal is a specific kind of annoying. The delay is real, it is explainable, and most of it is under your control.
Read the guide →Getting a house ready for fight night
A main event at two in the morning is not a normal evening of television. The stakes are higher, the audience is bigger, and there is no second chance if the picture goes.
Read the guide →The connection live sport actually needs
Sport punishes a connection in ways that a boxset never will. Here are the numbers that matter and the test that tells you something a speed test cannot.
Read the guide →Watching two fixtures at once without breaking either
The most common support message we receive begins with a version of: it was fine until somebody else turned their television on. Here is what is happening.
Read the guide →Taking your channels abroad: what travels and what stays behind
People expect the subscription to be the thing that stops working at the border. It almost never is. The trouble is nearly always the wifi in the room and the device you decided not to pack.
Read the guide →Something still not right on match night?
Send us the fixture, the time and the device. That is enough for us to look at the source rather than walk you through the basics while the game is on.
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